Privacy Policy

Last Updated: May 2026

At QikStitch, we are committed to safeguarding your personal data in accordance with the Digital Personal Data Protection (DPDP) Act, 2023, and applicable Indian laws. This policy outlines our practices regarding data collection, processing, and your rights.

1 Information We Collect

• Account Data: Name, email, phone number, and authentication credentials.
• Service Data: Physical measurements, garment specifications, and photos provided to facilitate tailoring.
• Usage & Technical Data: IP address, device type, and location data collected via cookies or app permissions to optimize service delivery.
• Financial Data: Securely processed through third-party payment gateways; we do not store full payment card details.

2 Purpose of Processing

We process data only for specified, legitimate purposes, including: facilitating marketplace transactions, order fulfillment, service quality monitoring, fraud prevention, and legal compliance.

3 Data Sharing and Disclosure

We do not sell your personal data. Data is shared only where necessary with:

• Partners: To execute and deliver your specific tailoring orders.
• Service Providers: Logistics and payment processors under strict confidentiality obligations.
• Legal Authorities: As mandated by applicable law or regulatory requirements.

4 Your Data Rights

As a Data Principal, you have the right to access, correct, or request the erasure of your personal data. You may withdraw consent at any time, subject to legal and contractual limitations.

5 Data Security and Retention

We implement robust technical and physical safeguards to protect your information. Data is retained only as long as necessary to fulfill the purpose for which it was collected or as required by law.

6 Grievance Redressal

For privacy inquiries or to exercise your rights, please contact our Grievance Officer:

Email: info@qikstitch.in